Design Technology

Research Initiative - Economist Intelligence Unit

Bus transit nodes and public interchanges adopt routines for curbing Covid-19

Updated September 15, 2022 | OSLO and GJØVIK | (DOI: 10.13140/RG.2.2.11644.46721)(September 2020) ResearchGate

In response to the coronavirus pandemic, ambitious startup programs developing and beta-testing proximal and near-network contact-tracing apps utilizing Bluetooth (LE) technology to combat COVID-19 met a backlash in consumer response with the rejection of the social navigation apps using centralized data collection models in the collection of (RSS) signal, device ID information, and the tracking of user activity through GPS coordinates.

The ambitious early goals for national program adoption rates of 60%-80% cited for the NHS program and the Norwegian Folkehelseinstituttet’s app, Smittestopp (FHI) may have set higher benchmarks than necessary to achieve a measurable impact on transmission rates (Kelion, 2020). Similarly, experts evaluating national contact tracing app implementations; in Switzerland (SwissCOVID) , in France (StopCOVID) and in Germany (Corona-Warn-App) estimate that a critical mass threshold of 60% of the country’s population would be required to ensure contact tracing apps are effective (University of Oxford 2020). The issue of critical mass higlights the statistical effect of non-participant devices and natural popuation flow. Simulations built on micro-scale situational and localized populations demonstrate that public-health interventions could be evaluated for efficacy at transit nodes, housing facilities or civic locales (NTB,2020).

Many prototypes have been presented based on a centralized data collection model, but most programs have adopted a user-centered or mesh data collection architecture based on the Google-Apple (GAEN API). Device-independent data collection, built on a premise of user-centered data architecture, shares proximity data about exposure and exposure risk (susceptibility) incidents in an anonymized notification or via the national health authority. Some of the contested architectures transfer user data to server-centered administration plans.

While the public is largely supportive of public health emergency efforts, there is a critical balance between individual rights for privacy, autonomy, and confidentiality and the greater public good. Interventional actions, use, and access to patient records and client data are justifiable based on informed consent (signed-release) and verified risk of public exposure to infectious contagions. Quality control (QC) and quality assurance (QA) standards for determining these civic epidemiological definitions and the bodies responsible for them need to be publicly accountable.

Mission drift, misuse, or inconsistent use of data from one community stakeholder to the next can damage program goals or cause unneeded liabilities and conflicts of interest that undermine the primary purposes of a contact tracing program. Some of these include policing and immigration. Even worthy secondary health efforts or services can compromise participation, trust and perception of the aims of a contact tracing program.

Device capabilities and signal characteristics are another level of the problem. Single device Bluetooth low-energy (BLE) signal accuracy is inconsistent between device types, and environmental obstructions can affect signal and positioning accuracy. Multi-point sensor arrays or multi-device data aggregation could improve the location and distance accuracy but necessarily present more data sharing protocols between hosts. Also, device range and proximity capabilities need to be calibrated as a reference to the social-distancing profiles that define exposure incidents and risk "events". The health authorities usually establish these definitions, and National standards vary considerably from country to country on metrics of social distancing, exposure duration, and the use of patient health records and personal data. Meanwhile, the apps of various manufacturers enable settings to be freely customized.

The result is a field of poorly standardized products. Some are not much more than haptic vibrators and bleeping noisemakers. Merely associating proximity detection with social-distancing guidelines amounts to a false claim. The effectiveness of simple signal reception and alerts to produce a “user experience” cannot be counted as a consistent measure of exposure or risk.

Public health authority recommendations are issued for social-distancing guidelines independently from individual patient data, introducing yet another teir of detail and civic health-status. SEIR represents the most widely recognized prioritized standard for epidemiological simulation. The SEIR epidemiological compartments; Susceptibility, Exposure, Infection Rate, and Recovered (or removed) subject status' are a prioritized set of criteria (or factors) used to statistically model the heath-status of individuals moving within population zones.

Low user participation and program-adoption rates underscore the importance of standar dized and prioritized metrics and statistical models to best serve the contact tracing goals and a social navigation technology that suits participant privacy concerns. (McMurry & Kreps, 2020)

How can simulation and scenario building for contact tracing apps in a fraught civic arena benefit the development of privacy-preserving user-centered data collection architectures and UX/UI that also maintains the primacy of epidemiological and public health interventional goals? Do other interventions such as vaccination programs reduce the adoption rates of such apps and pose challenges to the statistically critical mass adoption rates of the apps, or are localized population nodes and transit zones sufficiently consistent to capture significantly verifiable interventional success?

Social Navigation contact tracing.scenario1 service blueprint v1 21.4

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